The Arc of Ohio created the Family Choice Program (FCP) in order to bridge the gap that some people and families are experiencing in services through the Level 1, SELF and IO Waivers.

The FCP is based on the philosophy of self-determination and empowers people with developmental disabilities to enhance the quality of their lives by providing them with the opportunity for choice and control over their services and supports and by acknowledging that they are the best judges of their own needs and how those needs should be met.

The result is a self-directed service that allows the person, or their chosen family representative, to manage their support workers as a Family Coordinator with the authority to control the services they receive, recruit their support workers, as well as determine how and when services will be provided.

We are very excited to provide this service to the families throughout Ohio who are looking for a more self-directed program which is controlled by the person and their families.

People & Families

People and families can choose to utilize the FCP through Homemaker Personal Care (HPC), Transportation, Ohio Shared Living or Agency with Choice Waiver Services.

The Family’s role included in the FCP Service is that of a Family Coordinator. This role will be filled either by the person receiving services or their chosen family representative and will have multiple self-directed responsibilities including:

· recruiting, selecting and hiring Direct Support Professionals (DSPs).

· determining duties and work schedules;

· monitoring of waiver budget expenditures; and,

· training, supervising and reviewing the performance of DSPs.

Direct Support Professionals

Direct Support Professionals (DSPs) are chosen by the person or family members and are employed by The Arc of Ohio. DSPs must complete all trainings and background checks required by DODD to provide services in Ohio.

The Arc of Ohio is certified to provide the following services: 

• Homemaker / Personal Care (HPC)
  • Offered through the SELF, Level 1, IO waivers 
  • Supports a person to be more independent while meeting their daily living needs. 
  • Direct service providers help people with household chores and personal care, including things like:
    • getting dressed and keeping clean
    • making food
    • cleaning and doing laundry
    • getting out and being a part of the community

• Ohio Shared Living (OSL)
  • Offered through the IO waiver 
  • Provides an option for someone with a developmental disability to get the support they need while living with the paid caregiver
  • OSL providers are considered independent contractors
  • The Arc of Ohio only provides OSL to related individuals and caregivers

• HPC Transportation
  • Offered throught the SELF, Level 1, and IO waivers
  • Can be utilized by both HPC & OSL
   
• Overtime Policy
  •  The Arc of Ohio is not structured for overtime with the exception of emergency situations. 
  • You are only approved to work up to 40 hours a week through The Arc with the exception of emergency situations which will still need prior approval.
  • Any hours documented over the 40 hours will not be paid out or billed to the waiver unless The Arc has provided prior approval.

The Family Choice Program is largely electronic-based and relies heavily on the competency of applicants to navigate the required online application and training requirements. Direct Support Professionals (DSPs) will use an online employee portal system to submit service documentation post-enrollment, so basic technology skills are crucial for successful longevity in the Family Choice Program. 

The following are mandatory requirements for all DSPs whether providing HPC services or Ohio Shared Living:

1. Reliable internet connection
2. Internet-ready computer
   • a mobile device will NOT be sufficient
3. Basic computer skills, including:
   • ability to navigate websites and email
   • ability to complete online trainings that include Powerpoint slides and electronic quizzes
   • ability to complete online forms
   • ability to keep track of assigned login and password information
4. Commitment to timely communication, including:
   • responsiveness to email communications from The Arc of Ohio
     • it is highly recommended that you check your email 1x per day
   • responsiveness to phone calls from The Arc of Ohio

1. Online documentation will be submitted within two (2) days of service
2. All online documentation for a pay period will be submitted by 11:00 p.m. on the Sunday prior to payday

What is a Family Coordinator?

For individuals receiving HPC services, The Arc of Ohio requires direct oversight of Direct Support Professionals (DSPs) by asking families to designate a volunteer supervisor called the Family Coordinator. In conjunction with The Arc of Ohio, Family Coordinators oversee DSP compliance in regards to service documentation submission, incident reporting, and on-going staff training. Family Coordinators are responsible for scheduling DSPs and other various responsibilities. 

Family Coordinators will be asked to complete a brief training and to sign a Family Coordinator Agreement. Please proceed with the below training ONLY if you have been given instructions to do so by an FCP administrator. If you have not yet been instructed to complete this step, you will once your application has been processed. 

The Arc of Ohio strives to provide a smooth and timely enrollment for each applicant.  Please note that the enrollment timeline varies for each applicant. Factors that effect the enrollment timeline are: competency of applicant to complete training requirement and submit application items as directed, the coordination of The Arc and the local County Board of Developmental Disabilities to amend the ISP and authorize services, influx of applications, etc. 

The Arc of Ohio encourages all applicants to familiarize themselves with all of the requirements prior to submitting any applications. On average, 4 to 6 weeks is a realistic expectation for the enrollment process.

Ohio Shared Living (OSL) applicants follow the same process, with the understanding that the DSP is an in-home caregiver and is not being recruited from the community.

Download interactive Overview form:

Ready to get started? The online enrollee application is available below. 

Once the application is submitted, you will be contacted for an initial setup meeting

Staff application process will follow initial setup meeting.

Once a DSP submits an initial application, they will be instructed to move on to the next step. As you can see in the Overview section, there are additional application forms and trainings that are required. The Uploader pages provide a convenient way to download the needed forms and to securely submit them back to us. Please select the service you are applying for to be directed to appropriate page.

HPC Uploader:

OSL Uploader: